Windows - Troubleshooting

Last Updated 03 December, 2001

Troubleshooting

• ACC2000: How to Change or Disable the Office Assistant 
• A Description of the "Restore Startup Programs" Option That Is Used When You Upgrade to Windows XP
• A Program Compatibility Check List for Windows XP
• All File and Folder Dates Changed to a Date in 1980
• AMD PowerNow! Functionality May Not Be Available in Windows XP
• Antivirus Software May Cause Event ID 2011
• Availability of the OLE Automation Fix for Windows 95/98
• Blank Screen After Installing Secondary Video Adapter
• Computer Hangs During Hardware Detection or On First Startup
• Computer Stops Responding After Installing HP Picture Place 1.0
• Cannot Change Temporary Internet Files Cache Size
• Cannot Use CabView Tool to View Contents of Cabinet Files
• Cannot Use Standby Mode with USB Epson Stylus 740 Printer
• Cannot View Files Other Than Bitmaps in Microsoft Paint
• CAPS LOCK Key on at Startup With Universal Serial Bus Keyboard
• Changes Made by Windows 98 Second Edition Shutdown Supplement
• Changes to Your Computer Not Saved After Incorrect Shut Down
• Check for a Faulty Math Coprocessor
• Computer Does Not Resume After Warm Undock with USB Controller
• Computer Hangs After 49.7 Days
• Computer Hangs Clicking Close Button in Close Program Dialog Box
• Computer Hibernates When Standby Is Pressed
• Computer May Not Shut Down or Restart in MS-DOS Mode
• Computer Restarts When You Try to Shut Down
• Computer Stops Responding After You Press CTRL+ALT+DELETE
• Computer Stops Responding When You Shut Down
• Contents of the Open and Save As Dialog Boxes Sorted Incorrectly
• Create a Ppplog.txt File
• Create and Use the Modemlog.txt File
• Damaged Registry Keys Created During Upgrade or Installation
• Date Is Incorrect When Starting Windows 98 at Midnight
• "Desktop As Shortcut" Command Is Missing from the "Send To" Menu
• Device Driver Is Not Downloaded from the Windows Update Web Site
• Diagnoses and Treatment of Black Hole Routers
• Dialog Box Containing No Text Appears When Windows 98 Starts
• Disable Fast Shutdown in Windows 98
• Disable PCI Bus IRQ Steering in Windows
• Description of the System Restore Utility in Windows Me
• Description of Windows XP System Information (Msinfo32.exe) Tool
• Distorted Display After Installing Windows 98
• Entries in Config.nt or Autoexec.nt May Cause NTVDM Errors
• Error: The Credentials Supplied Conflict with an Existing...
• Error Message: Error = 3E6H. Setup Cannot Continue. Please Contact Microsoft Technical Support
• Error Message " 0x8004100E" When You Run a Windows Management Instrumentation Script
• Error Message: Error Downloading Component
• Error Message: Invalid Page Fault in Jscript.dll...
• Error Message Running the System Information Tool
• Error Message: The Installation/Removal of a Previous Program Was Not Completed
• Error Message: VMM32.VXD Is Required to Run Windows...
• Error Message: VMM32.VXD: Missing/Unable to Load
• Error Message: XMS Cache Problem. Registry Services May Be...
• Error Message Using CTRL+ALT+DELETE to Shut Down
• Error Message When Starting a Backup Job
• Err Msg: Account Setup - Unable to Create RNA Phone Book Entry
• Err Msg: Direct X Wrapper: The Plug-in Created Input-Objects...
• Err Msg: Error in C:\Windows\System\ShellExt\Target.dll...
• Err Msg: Explorer Caused an Invalid Page Fault in Shell32.dll
• Err Msg: Fatal Exception Occurs While Copying Files Using XCOPY
• Err Msg: HH Caused an Invalid Page Fault in Module HHCTRL.OCX
• Err Msg: Invalid Media or Track 0 Bad - Disk Unusable
• Err Msg: ISINST30 Caused a General Protection Fault in...
• Err Msg: MMSYSTEM277 A Problem Occured Initializing MCI. Try...
• Err Msg: Netscape Executed an Invalid Instruction in Module...
• Err Msg: Setup Encountered a Problem While Checking The...
• Err Msg: TASKMON Caused an Invalid Page Fault in Module...
• Err Msg: While Initializing Device Shell: Cannot Find or Load...
• Err Msg: WinWord Caused a General Protection Fault in Module...
• Err Msg: WordPerfect Caused an Invalid Page Fault in Module...
• WINUP-Err Msg: "Your organization has decided to provide software updates internally rather than through Windows Update. To download updates .
• Fatal Exception in CDVSD Starting Windows 98
• Fatal Exception Error Message in VXD IOS(04)
• General Causes of STOP 0x0000007F Errors
• General Protection Fault in Module Dibeng.dll
• Get Started Using Windows XP
• GPF Customizing the Start Menu Using Taskbar Properties
• How to Clear Past Items from the Notification Area
• How to Clear the Windows Paging File at Shutdown
• How to Change the Behavior of Taskbar Grouping
• How to Change the Listening Port for Remote Desktop
• How to Change the System/Boot Drive Letter in Windows
• How to Determine Your Installed Windows 98 Updates
• HOW TO: Disable Notification Area Balloon Tips
• How to Disable Dr. Watson for Windows
• How to Disable the Prefetcher Component in Windows XP
• How to Disable the System Restore Configuration User Interface
• How to Disable the Visual Notification Option in a 64-bit Version of Windows XP
• HOW TO: Display Comma Separators in System Monitor
• HOW TO: Enable Remote Assistance in Windows XP
• How to Enable User Environment Debug Logging in Retail Builds of Windows
• How to Increase Shutdown Time For Services To Close Properly
• HOW TO: Increase Windows XP Shutdown Time So That Processes Can Quit Properly
• How to Perform Clean-Boot Troubleshooting for Windows 98
• How to Perform a Clean Boot in Windows XP
• How to Rebuild the Telephon.ini File
• How to Reinstall Microsoft Windows 98
• How to Replace In-Use Files at Windows Restart
• How to Restore, Convert, Troubleshoot Folders in Windows 95/98/Me
• HOW TO: Set Up 64-bit Windows XP to Debug Potential Problems
• HOW TO: Start System Restore Tool from Command Prompt
• How to Test Programs for Compatibility with Windows
• How to Troubleshoot Internet Connection Sharing Problems
• How to Troubleshoot Windows Printing Problems
• How to Troubleshoot Windows 98 Second Edition Shutdown Problems
• HOW TO: Troubleshoot Windows XP Setup Problems When You Upgrade from Windows 98 or Windows Me
• How to Use the File Signature Verification Tool to Find Third-Party Drivers
• Icons Disappear or You Cannot Move Icons on the Desktop
• IEEE 1394 General Troubleshooting
• Information About Unlocking a Workstation
• Internal Stack Overflow When Quitting to MS-DOS
• Iomega Ditto Dash Not Detected Properly During Windows 98 Setup
• Load Failures Listed in the Bootlog.txt File
• Long File Names Lost After Copying or Moving Files
• Maintenance Wizard Tool Prompts You to Run FAT32 Converter Tool
• Microsoft's Automated Support Assistant
• Missing Display Options in Display Property Sheet
• MSCAM Performed an Invalid Page Fault in AVICAP.DLL
• "MSN, The Microsoft Network" Icon Not Updated During Upgrade
• Music Match Jukebox May Not Work When Opening Two .wma Files
• My Computer Icon Displays the My Documents Folders of Another User
• Nothing Happens If You Right-Click Desktop and Click Properties
• "NTLDR Is Missing" Error Message When You Upgrade or Install Over Windows 95 or Windows 98
• OFF2000: Performance Issues After Installing Find Fast 
• OFF2000: Setup Does Not Allow You to Select The Office Programs To Keep When You Upgrade to Office 2000 
• Only HTML Code Displayed When You Start Program or View Channel
• Plug and Play Support in Windows Questions and Answers
• Preventing Sysprep from Removing Default and Custom Desktop Icons and Shortcuts
• Problems After You Install Two Different Versions of the Same Program on One Computer
• Problems Accessing FAT16 Drives Larger Than 2 GB
• Problems Installing Sony DV Camcorder
• Problems Joining Games Using Internet Connection Sharing
• Problems When You Create an Audio CD with Your Hewlett-Packard CD-Writer Drive
• Problem with Real-Mode Keyboard Driver and Intl. Code Page
• Problems with Windows Installer Over Wireless Connection
• Program Missing from Add/Remove Programs Tool
• Program Starts Unexpectedly When You Start Your Computer
• Receive Win32sys.exe Error Messages When You Start Your Computer
• Registry Key to Allow Session Keys to Be Sent in Kerberos Ticket-Granting-Ticket
• Remote Assistance Session Cannot Connect
• Resources for Troubleshooting DVD Problems in Windows XP
• Resources for Troubleshooting Sound Problems in Windows XP
• Restore, Convert, and Troubleshoot Folders in Windows 95/98
• Riched32.dll Error Message Starting E-Mail Program or WordPad
• Run-Time Error Message When You Start WordPad
• Sample: Smartapp.exe Accesses SMART Stats in IDE drives
• SceCli Event ID 1001 and UserEnv Event ID 1000 When Dfs Client Is Disabled
• Server Performance Degrades During Work Item Allocation
• Slow Shutdown When Pressing the Power Button on Your Computer
• Start a Windows 98-based Computer in Safe mode
• Start Button Name May Be Changed or Garbled
• System32 Folder Opens When Logging on to Windows
• System Configuration Utility Does Not Disable Files
• The Empty Recycle Bin Sound Is Played for All Menus
• The Process Object in the System Monitor Tool Displays Related Product Identification Codes
• To start Windows in safe mode
• Toshiba Tecra 530CDT Does Not Resume from Standby When Docked
• Trail of Black Dots Displayed When You Move the Brush Tool
• Troubleshooting Cable Modems
• Troubleshooting Compact Disc Recordable and Re-Writable Drives
• Troubleshooting Device Conflicts with Device Manager
• Troubleshooting Group Policy Client-Side Extension Behavior
• Troubleshooting Internet Service Provider Login Problems
• Troubleshooting MS-DOS-Based Programs in Windows
• Troubleshooting Windows 98 Startup Problems and Error Messages
• Troubleshooting Windows 98 Uninstall Problems
• Troubleshoot Windows Internal Stack Overflow Errors
• Troubleshooting Using MSCONFIG in Windows Millennium Edition
• Troubleshooting Video Problems in Windows
• Unable to Create a New Web Folder
• Unable to Burn a CD By Using a Samsung CD-RW Drive
• Unable to Display the Contents of Cabinet Files in Windows 98
• Unexpected Power-Management Issues with Windows XP and Intel PIII CPU
• Using DUPS.exe to resolve DLL compatibility problems
• Using TRACERT to Troubleshoot TCP/IP Problems in Windows
• Various Error Messages Displayed When Virtual Memory Is Enabled
• Virtual Device Driver Error Message in 16-Bit MS-DOS Subsystem
• What are Windows 95 / 98 Fatal Exception Errors
• When You Point to a Menu the Submenu May Not Appear
• Windows 98 Config.txt File
• Windows 98 Starts and Runs Very Slowly
• Windows Feature Allows a Memory.dmp File to Be Generated with Keyboard
• Windows Help Does Not Open from the Start Menu
• Windows Logon Welcome, Displaying Warning Message
• Windows Report Tool Starts Minimized
• Windows Is Unstable After Disabling Virtual Memory
• Windows May Not Shut Down or Restart When Msdos98.exe Is Running
• Windows Setup Was Unable to Update Your System Files
• Windows Update Wizard Uninstall Documentation Error in Help
• Windows XP Product Activation
• Windows XP and Advanced Power Management (APM) Support
• You Are Unable to Start a Program with a .exe File Extension
• You May Be Unable to Access the Windows Advanced Options Menu When You Use a USB Keyboard